Privacy Policy

1. Introduction

At AI Digital Experts, accessible from https://aidigitalexperts.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our services, or interact with our team.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Information You Provide

• Contact Forms: Name, email address, phone number, business name, and message details when you reach out via our forms.
• Client Communications: Any additional details you provide during consultations or service requests.
• Payment Information: When purchasing our services, we may collect limited billing or transactional information processed securely through third-party payment gateways. We do not store full payment card details.

Automatically Collected Information

When you visit our site, we automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited, time spent, and referral source

This information is collected through analytics tools to help us improve user experience and website performance.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and deliver requested services
• Process transactions and verify payment details
• Improve our website's functionality and user experience
• Analyze website traffic and performance
• Send important updates or marketing communications (only if you opt in)
• Maintain website security and prevent fraudulent activity
• Comply with legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site usage. You may control or disable cookies through your browser settings. We also use analytics tools which collect anonymized data according to their respective privacy policies.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share limited information with:

• Trusted service providers who assist in our operations
• Legal authorities if required by law

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Payment and transaction records may be retained for accounting, tax, and regulatory compliance.

7. Payment Policy

Payments are securely processed through verified third-party gateways. Services are considered activated once initial setup or delivery begins. Refund requests must be submitted in writing within the timeframe specified in your service agreement.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for marketing communications
• Request a copy of your stored data

To exercise these rights, please contact us at info@aidigitalexperts.com.

9. Data Security

We implement technical and organizational security measures to protect your personal data. Payment transactions are encrypted using SSL technology and handled through trusted payment gateways.

10. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their respective privacy policies.

11. Children's Privacy

Our website and services are not directed toward individuals under 16. We do not knowingly collect personal data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page with the updated "Last Updated" date.

13. SMS Communication & 10DLC Compliance

By providing your phone number on our website or through any of our services, you consent to receive SMS (text) messages from AI Digital Experts as part of our communication efforts, in compliance with 10DLC regulations.

Types of Messages

You may receive messages related to:

• Service updates and project notifications
• Appointment confirmations and reminders
• Customer support responses
• Promotional messages (only if you opt in)

Consent and Opt-In

SMS messages are sent only to users who have explicitly opted in via website forms, checkboxes, or other consent mechanisms.

Opt-Out

You can opt out of receiving SMS messages at any time by replying "STOP" to any message. After opting out, you will no longer receive SMS communications unless you re-subscribe.

Help & Support

For assistance, reply "HELP" to any message or contact us at info@aidigitalexperts.com.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Consent Is Not a Condition of Purchase

Consent to receive SMS messages is not a condition of purchasing any goods or services from AI Digital Experts.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

AI Digital Experts
Email: info@aidigitalexperts.com
Website: https://aidigitalexperts.com